Currently, we only provide shipping within Malaysia, and we are offering free shipping for orders above RM50.
Please contact our customer service at +603 5192 0082 or email your inquiry to hello@aquaplus.com.my for more information.
For Optimo International Sdn Bhd, customs fees and import duties are included in the displayed prices. For more details, feel free to contact our Customer Service team at the abovementioned number.
Additional Information
Optimo International Sdn Bhd
No. 9, Jalan TP 7,
UEP Industrial Park,
40400 Shah Alam,
Selangor Darul Ehsan, Malaysia
Please contact hello@aquaplus.com.my or +603 5192 0082 for further information and please provide your order details.
Delivery Time
Preparation and shipping of orders are carried out during working hours of designated work days (Mondays to Fridays (excluding public holidays) between 8.00am to 4.00pm).
Whilst the Company promises to prepare orders for delivery as prompt as possible; appointed courier companies are vendors and thus external parties – we are not able to guarantee on-time delivery of parcels. The Company, however promises to ensure delivery efficiency and punctuality is adhered to at all times.
Office Hours are from Monday to Friday, excluding Public Holidays.
Promotion Periods
During peak periods, logistical overloading and large volume of orders may cause delays in delivery. Should our “next day delivery” promise cannot be fulfilled, the Company undertakes the responsibility to make delivery within the earliest possible time.
For more details or inquiries on shipping issues,
Please contact us at: +603 5192 0082 or hello@aquaplus.com.my
Last Updated: 26 August 2019